Support

Getting the App

You can download Popular Science UK+ from the App store, here. Once downloaded, it will appear only in your iPad’s home screen as an icon.

Buying Issues

When you open the app, you’ll see the Issues screen. Issues are shown as covers, with prices underneath. To preview an issue, tap its cover – a larger version will appear. To buy that issue, tap the price. You’ll be asked to sign in with your iTunes password, and your iTunes account will be charged.

Reading Issues

Once you’ve downloaded an issue, the price button will be replaced by a “Read” button. Tap that to open the issue. Once the issue is open, swipe left or right to move between pages, or down to scroll down articles. Many items on the screen can be tapped to show extra information, open websites or play videos.

While reading, tap and hold the screen to open the menu controls. From here you can share, scroll through the pages, or tap Issues to return to the issues screen.

Subscribing in the App

You can save over 50% on the price of issues by subscribing, and this will also ensure that all new issues are automatically downloaded to your iPad. To subscribe, open the Issues screen and tap the price under one of our subscription options – normally at the top. You’ll be asked to sign in with your iTunes password, and your iTunes account will be charged.

I can’t download my issues!

If you’ve bought either single issues or a subscription, but can’t download them, open the Issues screen. Tap the blue cog icon on the right side, then tap ‘Missing Issues?’. You will be asked to sign in with your iTunes account. This allows us to check your subscription, and your issues will be unlocked to download immediately.

Subscribing Directly

If you previously bought a subscription directly from us, you can access it from the My Account tab in the app. Open the app, then tap My Account. Enter your email address and password to log in.

I still need help

If none of the above helps, please contact us by email at: support -at- popsciuk.com and we’ll get back to you as soon as possible. We work UK office hours, from 9 until 6 Monday to Friday.

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